That is such an improvement over the Intuit regime that if you need help, it pays for your subscription right there. I have many years of history in Quicken and use it daily, so I am happy they are investing in the product again.Īnd have you tried to call support? On the subscription model, they have helpful humans who answer the phone and understand your question. That model appears to be the subscription model, which, in the IOS and Mac world, almost all apps are moving to. Quicken was spun off to the current management, who has to find a way to create a sustainable business model that allows reinvesting in the code. On the other hand, every small business needs accounting help, so QuickBooks become a raging success. We who use Quicken are a tiny percentage of the potential market. It turns out that most people don't even balance their checkbook. Intuit discovered that the Personal Financial Manager market was not a good business, so they invested almost nothing in Quicken and invested heavily in QuickBooks.
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